NHTSA Complaint #11601556 — 2023 BMW X5

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11601556
Vehicle 2023 BMW X5
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

On June 1, 2024, I was driving on the highway at about 70 MPH, when all of a sudden there was a loud boom and the glass on the panoramic sunroof blew out. Was not close to other vehicles, nor did I hear any impact from any object. Immediately drove my car to the local dealership. Dealership indicated it was not a known issue that they have seen and said it was outside influence that caused the issue. However, the glass was pointed upward and the glass exploded outward. Fortunately, I had my sunroof cover in the closed position so none of the glass dropped on me, but it could have been harmful to me, causing me to get into an accident. No vehicle warnings appeared just before the explosion.

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