NHTSA Complaint #11601231 — 2021 FORD BRONCO SPORT

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11601231
Vehicle	2021 FORD BRONCO SPORT
Component	UNKNOWN OR OTHER
Date of Incident	July 5, 2024
Date Filed	July 11, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

I took my vehicle in to have the flash system updated to pass the emissions test for Louisiana. Ford charged me over $200 for a failure on that system from purchase, and no dealership would get back to me until I took my vehicle across town to have the system reset. Hollingsworth Ford told me that this wouldn't be covered under their system because I took this in out of warranty, but this is a problem since vehicle purchase.

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