NHTSA Complaint #11601220 — 2013 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11601220
Vehicle	2013 KIA SOUL
Component	ENGINE
Date of Incident	July 2, 2024
Date Filed	July 11, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I recently serviced my Kia Soul 2013 in May and March 2024. Completing oil service, air filter replacement and new brakes and rotors. End of June, the car's engine light went on and there was a jump when idle. Took it to Kia Service Center and they reported there is an internal failure in the top assembly with an unknown cause. The car is currently unsafe to drive and needs further diagnosis, which Kia is refusing to complete. I was not notified of the recent recall issue with engire fire safety concern until the end of June 24.

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