NHTSA Complaint #11600983 — 2016 VOLKSWAGEN JETTA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11600983
Vehicle	2016 VOLKSWAGEN JETTA
Component	STEERING
Date of Incident	July 10, 2024
Date Filed	July 10, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

The contact owns a 2016 Volkswagen Jetta. The contact stated while driving at an undisclosed speed, the steering wheel became stiff and started to seize, making it difficult to steer the vehicle. There was no warning light illuminated. The vehicle was towed to the dealer where it was diagnosed and determined that the steering column and ignition switch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

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