NHTSA Complaint #11600898 — 2022 FORD EXPEDITION

The contact owns a 2022 Ford Expedition. The contact stated while driving approximately 40 MPH, the instrument panel went black. The horn failed to be as loud as designed. The contact also stated that while driving approximately 45 MPH and making a left turn, the turn signal failed to activate. The contact stated that the instrument panel was black during the failure. The contact stated that before the failure, the Bluetooth Sync system had failed, and the contact believed that was when the failures started. The vehicle was taken to the dealer who was unable to determine the cause of the failure. The instrument panel and the touch control panel screen were replaced. The contact stated that after the repairs were completed, the back over prevention alarm was not as loud as before. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 25,000.