NHTSA Complaint #11600668 — 2017 KIA SORENTO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11600668
Vehicle	2017 KIA SORENTO
Component	ENGINE
Date of Incident	July 9, 2024
Date Filed	July 10, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

Bought car from Bill bird kia in panama city Florida with 38k miles and at 41k miles we went for oil change the oil was extremely low and from that day we have kept record of every oil change 1k miles into every oil change the oil is gone and was told kia won't reach engine until the engine blows up so with 115k miles on it kia diagnosed our engine with cylinder #1 low compression due to lack of oil and it was not time for a oil change.. kia has refused to replace the engine. So I have had to spend 4950.00 on a remanufactured engine plus paying 2000.00 for labor

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