NHTSA Complaint #11600618 — 2021 JEEP WRANGLER

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11600618
Vehicle	2021 JEEP WRANGLER
Component	POWER TRAIN
Date of Incident	June 18, 2024
Date Filed	July 9, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

I took my 2021 Jeep Wrangler to the dealership for the clutch recall, which has been completed. However, my Jeep is now stalling and they cannot seem to figure out what the problem is. They repeatedly tell me that it is a "software issue" but there is not resolution to this software issue. My vehicle cannot be safely driven. Each time the clutch is released and the gas is engaged, the vehicle stalls. There was an announcement sent to dealerships to suspend the completion of the recalls on 2021 Jeep Wranglers as there is an issue. Additional communication was expected on June 27, 2024. The service manager at the dealership called me yesterday to inform me that the Jeep engineers are aware of the problem but there is no fix and there is not anticipated timeline on the fix.

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Recent Complaints for the 2021 JEEP WRANGLER

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