NHTSA Complaint #11600604 — 2023 KIA SORENTO ENGINE

Complaint Details

ODI Number	11600604
Vehicle	2023 KIA SORENTO
Component	ENGINE
Date of Incident	October 31, 2023
Date Filed	July 9, 2024
Mileage	1,200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

The contact owns a 2023 Kia Sorento. The contact stated that the engine START/STOP feature was malfunctioning. The contact stated that while at a complete stop, the engine START/STOP system caused the vehicle to restart, and then to stall, nearly causing a crash. The battery warning light was illuminated and the message "Shift to Park to Start Vehicle" was displayed. The contact stated that the failure had been recurring intermittently. The vehicle was taken to the dealer however, the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 1,200.

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