NHTSA Complaint #11600585 — 2010 FORD FUSION

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11600585
Vehicle 2010 FORD FUSION
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OR

Consumer Description

When stepping on the brake pedal, it goes all the way to the floor. I have to pump the brake and then sometimes, it will stop. There were no warning lights. The brakes were replaced but the problem still happened. I had my car towed to the closest Ford dealership. They replaced the Master Cylinder and it still happened. They have now replaced the HCU. My VIN number was not included in the recall NHTSA Campaign #19V904000 which was for EXACTLY what was happening with my car.

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