NHTSA Complaint #11600286 — 2016 FORD FOCUS

The transmission slips and when the car starts to move it lunges forward then vibrates/shakes. I received a notice from Ford that there may be a TCM issue with the car via Ford Campaign 14M02. When I called the dealership service center in August 2023 then again in November 2023. They said the part was on back order and to check in again in the winter. When I brought the car in the mechanic said that it was not the TCM but the clutch and that it would be $2500. He did not do a diagnostic test just told me as I was checking in at the front desk. Highly unprofessional and unsafe. I unfortunately do not have any paperwork as did not go through with the repair. I called Ford and they said they had a Ford Campaign 19N08 to address the shudder clutch but it expired at the end of 2023 for my car. I feel unsafe driving in this car.