NHTSA Complaint #11600270 — 2013 DODGE DART

The TCM needed to be replaced, it would flash service transmission on the dash and then say "shift into neutral and then drive or reverse" when attempting to shift it says "gear not available." There is a recall on other cars for this exact reason but my vin number was not included. It would lock up in the middle of the road or when in park. It endangered not only my life but also any passengers. there were no symptoms prior and it started around June 6th, 2024. After replacing the TCM my car had to go into a full sleep cycle before the message would stop appearing. The vehicle was serviced at Midway Auto in Kearney Nebraska, where they also replaced my shifting cable bushing due to another recall that did affect my vin number at the time that it started displaying the message. The dealership has already replaced the TCM and expects me to pay for it even though this is a well know common issue in these cars, so we'll know in fact that there is its own recall that for some reason does not apply to my specific vehicle and I would like to know why, especially if it is a manufactured defect.