NHTSA Complaint #11600065 — 2016 SCION IM

The contact owns a 2016 Scion IM. The contact stated while driving 70 MPH, the transmission was skipping the 6th and 7th gears. The contact stated that the failure recurred several times while driving. There was no warning light illuminated. Additionally, the contact stated that while attempting to drive from a complete stop at an intersection, the accelerator pedal was depressed, but the vehicle failed to respond. The contact disconnected the battery for 15 minutes and restarted the vehicle; however, the failure persisted. The contact was able to push the vehicle to the side of the road with assistance. The vehicle was then towed to the parent's residence. The dealer was contacted, and the contact was advised to tow the vehicle to the dealer location. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 85,000. The VIN was not available.