NHTSA Complaint #11431532 — 2016 SCION IM
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11431532 |
| Vehicle | 2016 SCION IM |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
The horn on the vehicle began to operate intermittently and now it does not work at all. This is a major safety issue as I have several near misses with other drivers turning into my travel lane without signaling and nearly causing an accident. I have no way of preventing an incursion without the horn being operational. Toyota dealership informed me it was a spiral cable and the cost would be nearly $900.00 to replace. I feel this device should not be prone to failure and be replaced at no cost to me. I have seen where Toyota has had this issue before and recalled to have said spiral cable replaced. I tried Toyota customer care and they told me it was my issue. This is a safety issue and wish Toyota to stand behind their product.
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