NHTSA Complaint #11599272 — 2020 SUBARU FORESTER

SERVICE BRAKES issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report
Crash 3 Injuries

Complaint Details

ODI Number 11599272
Vehicle 2020 SUBARU FORESTER
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 3
Deaths 0
Vehicle Towed No
State NY

Consumer Description

Eyesight pre-collision braking feature and pre-collision throttle management feature malfunctioned and caused the 2020 Forester to accelerate unexpectedly and lurch forward while I was manually braking and slowing to come to a complete stop behind two other vehicles stopped at a steady red light. See class action lawsuit Weston, et al. v. Subaru of America, Inc., et al. In US District Court Case No. [XXX] which alleges that the vehicle contains certain defects that caused sudden and unintended acceleration without driver input; acceleration while manually braking; and that these defects created a safety risk, because they severely affected the driver's ability to control the car's speed, acceleration, and deceleration, and increase the risk of a collision, which did in fact occur. The defective car was completely totaled and towed to a salvage yard by the police and the insurance company. Defect malfunction caused a collision which resulted in property damage and personal injury to three vehicles and three people. I mentioned the defect to my insurance company at the time of the accident. I do not know if they chose to follow up and inspect the vehicle. The problem occurred twice before ( not resulting in property damage or injury) and I took it to my Subaru dealer both times and they claim that they could not find anything wrong, but oddly did not note that they checked for the problem which I brought to their attention on the written summary/invoice for my service visit. See the class action lawsuit- this is apparently the typical dealer non-response to the problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Related Complaints for the 2020 SUBARU FORESTER

Other SERVICE BRAKES Complaints

#11575411 On 11/18/2023, as soon as I started the vehicle, put it in reverse and let off the brake to back down the driveway, t...
#11554132 The thermo control valve malfunctioned causing the check engine light to come on which shut down all the safety featu...
#11485937 I have a 2020 subaru forester with low mileage. A few weeks ago, I started to move forward when the traffic light t...
#11455557 Automatic braking system failed and led to a front end collision immediately a fire broke out under the hood and acc...
#11454653 The contact owns a 2020 Subaru Forester. The contact stated that while driving at an undisclosed speed, the brake ped...

Recent Complaints for the 2020 SUBARU FORESTER

#11719471 AIR BAGS The airbag system has a sensor issue and I keep getting warnings from Subaru to get it fixed because it affects the s...
#11719471 ELECTRICAL SYSTEM The airbag system has a sensor issue and I keep getting warnings from Subaru to get it fixed because it affects the s...
#11719471 SEAT BELTS The airbag system has a sensor issue and I keep getting warnings from Subaru to get it fixed because it affects the s...
#11707836 ENGINE While driving my 2020 Subaru Forester at approximately 15 mph, the engine unexpectedly shut off, resulting in an imme...
#11706366 EXTERIOR LIGHTING Since I purchased my Subaru Forester new in 2020, people regularly flash their high beams at me at night when my low ...
Check any vehicle history by VIN - Free vehicle history report