NHTSA Complaint #11599272 — 2020 SUBARU FORESTER
SERVICE BRAKES issue reported to NHTSA
Crash 3 Injuries
Complaint Details
| ODI Number | 11599272 |
| Vehicle | 2020 SUBARU FORESTER |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | Yes |
| Fire | No |
| Injuries | 3 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
Eyesight pre-collision braking feature and pre-collision throttle management feature malfunctioned and caused the 2020 Forester to accelerate unexpectedly and lurch forward while I was manually braking and slowing to come to a complete stop behind two other vehicles stopped at a steady red light. See class action lawsuit Weston, et al. v. Subaru of America, Inc., et al. In US District Court Case No. [XXX] which alleges that the vehicle contains certain defects that caused sudden and unintended acceleration without driver input; acceleration while manually braking; and that these defects created a safety risk, because they severely affected the driver's ability to control the car's speed, acceleration, and deceleration, and increase the risk of a collision, which did in fact occur. The defective car was completely totaled and towed to a salvage yard by the police and the insurance company. Defect malfunction caused a collision which resulted in property damage and personal injury to three vehicles and three people. I mentioned the defect to my insurance company at the time of the accident. I do not know if they chose to follow up and inspect the vehicle. The problem occurred twice before ( not resulting in property damage or injury) and I took it to my Subaru dealer both times and they claim that they could not find anything wrong, but oddly did not note that they checked for the problem which I brought to their attention on the written summary/invoice for my service visit. See the class action lawsuit- this is apparently the typical dealer non-response to the problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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