NHTSA Complaint #11575411 — 2020 SUBARU FORESTER

SERVICE BRAKES issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number 11575411
Vehicle 2020 SUBARU FORESTER
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 26,050 miles
Crash No
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State OR

Consumer Description

On 11/18/2023, as soon as I started the vehicle, put it in reverse and let off the brake to back down the driveway, the car made a loud unfamiliar noise (like bzzzzzt) and suddenly and unexpectedly accelerated on its own. Nothing worked, brakes, automatic gear shift, gas pedal, and steering were all disengaged. It was terrifying to me and I was worried about anyone or anything behind me. At the street corner the car turned somehow (I was trying to steer, but the vehicle was jostling wildly and the steering, brakes didn't work at all), ran over a high curb, knocked over a street sign, and took out the neighbor’s sprinkler system, and then came to a stop, dead!

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