NHTSA Complaint #11575411 — 2020 SUBARU FORESTER
SERVICE BRAKES issue reported to NHTSA
1 Injury
Complaint Details
| ODI Number | 11575411 |
| Vehicle | 2020 SUBARU FORESTER |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | 26,050 miles |
| Crash | No |
| Fire | No |
| Injuries | 1 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OR |
Consumer Description
On 11/18/2023, as soon as I started the vehicle, put it in reverse and let off the brake to back down the driveway, the car made a loud unfamiliar noise (like bzzzzzt) and suddenly and unexpectedly accelerated on its own. Nothing worked, brakes, automatic gear shift, gas pedal, and steering were all disengaged. It was terrifying to me and I was worried about anyone or anything behind me. At the street corner the car turned somehow (I was trying to steer, but the vehicle was jostling wildly and the steering, brakes didn't work at all), ran over a high curb, knocked over a street sign, and took out the neighbor’s sprinkler system, and then came to a stop, dead!
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