NHTSA Complaint #11599259 — 2022 FORD TRANSIT

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11599259
Vehicle	2022 FORD TRANSIT
Component	VISIBILITY/WIPER
Date of Incident	January 1, 2024
Date Filed	July 5, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

We have a fleet of 17 Ford Transit Cargo Vans. The older generation ones didn't give us a problem whatsoever for visibility but the new ones are all breaking. The sun visor is getting locked and snapping very easily and once broken it is hanging blocking our drivers view even when the sun visor isn't pulled down to be used to block the sun. Each sun visor is a cost of $400 we have purchased new ones to get it repaired thinking it was our drivers fault. However within one month it was broken again.

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