NHTSA Complaint #11599249 — 2021 CHEVROLET SUBURBAN

Seat, mirror, steering column pre-set driver adjustments do not come into proper driving configuration on a regular basis when starting vehicle. This is a dangerous situation when a malfunction does occur. Seat has tendency to squeeze driver torso into steering column and knees into dash. LH mirror inadvertently and unexpectedly tilts down toward the ground and ofter unnoticed. This makes for a dangerous condition where the driver assumes that there is no oncoming rear traffic and it's safe to pull away from a curb from a stopped position. This condition has occurred for over a year and while the vehicle was covered under factory warranty. Numerous trips to Bonner Chevrolet in Kingston service department for remedy have yielded nothing. Bonner Chevrolet walked away from this serious issue and told us there's nothing more they can do and said, sorry. In contact with Chevrolet through Chat messaging, the recommend other surrounding dealers. None are interested at this point. the chat messaging is as useless as Bonner Chevrolet. Meanwhile I'm driving and paying for a useless and dangerous vehicle which no one knows how to repair. This has been an ongoing event since June, 2023.