NHTSA Complaint #11599195 — 2021 CHEVROLET TRAVERSE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11599195
Vehicle 2021 CHEVROLET TRAVERSE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

When leaving work last night, a warning appeared saying 'Service Charging System Vehicle May Stall' and shortly after another showed "Battery Saver Active" so I went to my local auto parts store and had the battery replaced for $300. The gentleman also ran a test on the alternator and it came back with a failure on the voltage regulator but all others were good. I drove home hoping drive cycles would clear it out. I drove to work this morning getting the same errors and voltage not going above 12.0, dipping all the way to 11.5. So now, I have to replace the alternator, praying it does not shut off on the highway and I get hit and killed. I have seen numerus incidents online of the exact same issue. I bought this car brand new (my 1st ever) in 2021, I only have 25,000 miles on it, she is garage kept and very well taken care of, this should not be happening on a practically new car. Please do something before more get injured or even killed.

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