NHTSA Complaint #11682997 — 2021 CHEVROLET TRAVERSE

The contact owns a 2021 Chevrolet Traverse. The contact stated that while driving at 20 MPH, the vehicle inadvertently lost motive power and stalled. The contact lost power steering functionality and was unable to move over to the side of the road. No warning lights were illuminated. The vehicle was towed to an independent mechanic, and the alternator was replaced. The contact stated that it was the second time that the alternator was replaced. The contact stated that on a separate occasion, the vehicle failed to start. The vehicle was jump-started, and the vehicle was taken to an independent mechanic who replaced the battery. Most recently, the vehicle failed to start, and the contact was unable to open the doors. The vehicle was towed to an independent mechanic who replaced the battery again. The manufacturer was notified of the failure and offered assistance. The failure mileage was approximately 20,000.