NHTSA Complaint #11598823 — 2020 FORD RANGER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11598823
Vehicle 2020 FORD RANGER
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

December 2024 experienced loss of power, was able to have a Certified Ford maintenance facility look at it, but found nothing, codes cleared. Codes presented were Hill Start Assist Warning, pre-collision Assist Warning, power train malfunction/reduced power. Drove the vehicle 3 hours in below zero temp. The next day after the vehicle sat in freezing temps, drove approximately 5 miles on snow covered roads when experienced loss of power. Went from 55 miles an hour to less than 10 MPH in about 200 feet. No traffic behind me, drove the remainder of the distance (another 5 miles) at 5-10 mph. Had to have the vehicle tow to a dealership where I was informed that there is a service bulletin on the throttle body. They ended up dumping approximately 2 cups of water from the throttle body. Ford replaced the throttle body at no charge. I called Ford Customer service to share my concern. The fact that the vehicle speed fell off so quickly was what prompted me to call.

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