NHTSA Complaint #11598692 — 2018 CHEVROLET MALIBU

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 11598692
Vehicle 2018 CHEVROLET MALIBU
Component VEHICLE SPEED CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State RI

Consumer Description

car pauses after stopping at lights and stop signs and in stop-n-go traffic and won't go as soon as gas pedal is pressed. It hesitates then jerks forward once the gas is activated. Check engine warning is for stop/start transmission accumulator sensor! Cost to repair over $1300 and seems to be the same issue seen in thousands of 2018 malibu's that have been recalled??? My car does not show an active recall??? Chevy rep Andrea at 1-800-222-1020 said sorry no recall for your car and to contact you with complaint? This issue almost caused my wife to have accidents after the car lurched forward after stopping. We were also beeped at many times as cars behind us were frustrated we could not move for 10-20 seconds after stopping! [XXX] [XXX] [XXX] Car is being repaired now by Belise Chevrolet Warwick RI 877-553-0957. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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