NHTSA Complaint #11676690 — 2018 CHEVROLET MALIBU

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11676690
Vehicle 2018 CHEVROLET MALIBU
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

I was informed the vacuum pump went bad and rendered the vehicle inoperable. The vehicle would lose acceleration, shut off during auto stop and caused me to block traffic. The brakes also locked up, which almost caused me to crash in a residential neighborhood. I tried to see if there was a recall on this but I was told the recalls were handled in January of 2020 but I started driving the vehicle between July and August of 2020. This incident I'm reporting just happend 3 weeks ago. I realized there are many other issues regarding this matter and need this addressed because this almost caused bodily harm. The dealership wants me to pay for repairs on a vehicle that seem to have defective parts that jeopardise customer safety and is not being rectified.

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