NHTSA Complaint #11598269 — 2023 GRAND DESIGN SOLITUDE

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11598269
Vehicle 2023 GRAND DESIGN SOLITUDE
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

we have frame flex issues, the doors to the generator compartment has come open while driving, the safety lights are being pushed out from the body, trim is coming off, our bedroom slide does not close all the way, our living room slide broke and dropped down. Our hitch flex while on the our trucks, and the trim is moving so the movement on the frame is actively happening. We had the unit now for 1 year now but these issues started since we purchased the unit. this is the complete list of issues we can see: 1. Bedroom Slide is not closing tight, major gaps at the bottom compared to the top. 2. Hitch flexes while attached to truck 3.Decals have been pushed and peeling around the trim, due to trim moving. 4. Trim is coming off the out side of trailer on bedroom slide side 5.Under bedroom slide is separating and screws have been coming out (we caught them and put them back in) 6. Light on outside wall (same side as bedroom slide) is popping out from the bottom and peeling the decals our. Looks like something is pushing it out. 7. Generator and propane compartment doors do not shut properly. They have shifted over time since we have had the unit. We had to put an extension on generator compartment door just so we could keep it shut, it had come open while we were traveling. 8. Closet shelfs do stay, they fall out every time we travel. At first it was only the top shelf now the second shelf fell out on our last trip. 9. Slide floor broke and fell. This slide is also missing or broken off screw on the outside. 10. In front wardrobe closet the trim is pulling away from walls, and shelves have gaps against the walls. 11.Missing lag bolt 12. There is popping, grinding and creaking when moving and raising trailer on/ off truck. Grand design is ignoring our concerns about the safelty of this unit and how the frame could have a complete failure at any time.

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