NHTSA Complaint #11598083 — 2017 FORD F-150

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11598083
Vehicle	2017 FORD F-150
Component	POWER TRAIN
Date of Incident	June 30, 2024
Date Filed	July 1, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

While I was driving on the highway at 70 miles an hour with adaptive cruise control on the transmission unexpectedly down shifted gears causing me to almost crash. Once I got off the highway at a stop light the truck wouldn’t shift into first gear for ten minutes. Once it finally was able to shift gears I barely made it to my destination and the truck would not shift into reverse. Now it won’t go over 30 miles an hour because it’s unable to shift to the higher gears. My family was in the truck at the time and fortunately no one was hurt but it was too close of a call. I have the truck at a local ford dealer now and they are looking at it now but said it could cost be 6k which I cannot afford to pay. I don’t know what I am going to do. I don’t have a vehicle to drive and now I am stuck without a vehicle to drive my family around.

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