NHTSA Complaint #11597908 — 2017 GMC ACADIA

When the vehicle is cold in the winter it is very hard to push in and latch the Driver seat belt. I have complained to the dealer and they have told me that there is no factory approved method to lubricate it. They suggested that I try spraying some WD-40 in it, but they are not allowed to. My vehicle is not under bumper-to-bumper warranty anymore, but I do have a GMC extended warrantee that is stating that it is not covered. I am not aware of anything ever spilling inside of it (If that did happen, it would not work fine in warm weather). Since this is a safety issue I want to ensure it is properly reported and possibly I can get assistance with GMC fixing this issue with my vehicle. I started noticing the issue in winter of 2023 and it was worse this winter (2024).