NHTSA Complaint #11597723 — 2014 AUDI Q5

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11597723
Vehicle 2014 AUDI Q5
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

Vehicle stopped while driving!!! Middle of the driving. Very dangerous. And it happened twice. With that as the headline, another known problem with this vehicle has been the engine oil needing to be filled literally every month. And time to time it resulted in “engine light” to come. So we kind of ended up in a “wolf cry” and really didn’t act. However, we did take care to Audi service for oil refill and they IGNORED to do the inspection on engine light well under 100,000 miles and 10yrs on warranty. So our recent car stopped when we were just about 2 months over 10yrs and 3,000 miles over 100,000 mile warranty Audi has for the problem needs repaired. Please help. Now Audi is saying we needed to pay almost $6,000 to get that repaired. Which they have seen for months prior to the 10yrs and 100,000. It’s really a unfair business practice.

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