NHTSA Complaint #11597112 — 2018 TESLA MODEL 3
AIR BAGS issue reported to NHTSA
Complaint Details
| ODI Number | 11597112 |
| Vehicle | 2018 TESLA MODEL 3 |
| Component | AIR BAGS |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
Started receiving Error RCM_a056 Front Passenger Safety Restraint System Fault. The vehicle shows that the passenger airbags are DISABLED after the alert is issued. I am working under the assumption that all passenger airbags (front, side, overhead) are currently disabled at all times. This puts my family at risk if there were to be a collision. Tesla seems to know exactly what the problem is because the estimate came back shortly with a list of fixes required at a cost of $1,768.35 to 1) Correction: install an Occupant Classification System (OCS) filter Module, 2) Correction: Retrofit SBR in OCS Equipped Front Passenger Seat - Remove and Replace, and 3) Correction: Replace Front Passenger Airbag and Update Vehicle Configuration - Remove and Replace. Quick internet search shows this is a SYSTEMIC problem with a bad part (Tesla forums and search your own databases for the past year or so... these are the people who know to report this to you, there are probably a lot of others). I'm 6 months out of warranty for a sensor that should not have wear and tear. Furthermore a retrofit demonstrates that they are replacing a KNOWN problem part. Additionally, there is no rational reason to replace a perfectly good airbag. Replacing the airbag because it is incompatible with a retrofit sensor should be free. Retrofitting a sensor that has a known problem should not be a cost to the consumer for a part that is not subject to wear and tear. Adding a filter to a sensor line shows that the sensor is not an appropriate part or the filter should have been added to start with in original manufacturing. Note Tesla has a procedure already out to address the problem SB-23-20-002 which shows they already know it is a problem that needs to be addressed when the sensor failure shows up. Recommend and request an investigation into whether there is a lower cost fix for what seems like a known problem or require a recall to repair to a safe state.
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