NHTSA Complaint #11597014 — 2022 TESLA MODEL S

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11597014
Vehicle 2022 TESLA MODEL S
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

Air Suspension system throws an error. Car attempts to lift but it feels like a limit switch or some upper bound is not working properly, as the car lifts in the rear, then suddenly kicks back down before trying to lift again. This process repeats 5-6 times before stopping. Initially, I could hear a motor or compressor running for about 30 seconds while initially driving the car. Since then, I've not heard any sounds from the suspension and it consistently says that the suspension is either not available or not functional in the driver heads up screen. Tesla is forcing me to pay for this repair, it is uncertain or unclear whether this should be covered under a recall, especially considering the issues on Suspension faced in China. Tesla has ridiculous wait times at their service centers - it will take me at least until late July to get this fixed.

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