NHTSA Complaint #11596982 — 2022 RAM 3500

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11596982
Vehicle	2022 RAM 3500
Component	POWER TRAIN
Date of Incident	June 5, 2024
Date Filed	June 26, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

On June 5th, 2024 while pulling a travel trailer on vacation, we stopped for a short break and left the truck running. When we went to get back on the highway, I put the truck in gear and nothing happened. Truck would only shift into reverse with a violent bang. Would not go forward. Unhooked my trailer and shifted into REVERSE a few times and finally got the truck to inch forward at HIGH RPM. Towed to a Ram dealer and they confirmed a snap ring failure caused the forward clutches to go out. Truck is still awaiting repairs 445 miles from home.

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