NHTSA Complaint #11596877 — 2017 KIA SORENTO

UNKNOWN OR OTHER issue reported to NHTSA

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Fire

Complaint Details

ODI Number	11596877
Vehicle	2017 KIA SORENTO
Component	UNKNOWN OR OTHER
Date of Incident	December 30, 2022
Date Filed	June 26, 2024
Mileage	N/A miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

12/30/23 our home burned down, and our children were almost killed by a fire. It started from my KIA Sorento, starting on fire at random. Several hours after it was parked in our garage. Looking at security camera it started in rear of vehicle. Upon further investigation finding out that we were was supposed to have been sent a notice warning us of the recall for the trailer hitch. Never received notice. I have been the only owner of that vehicle. In dec of 2023 our local dealership (where I purchased) called and inform me know of the recall. To date no resolution has been made.

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