NHTSA Complaint #11596554 — 2018 CHEVROLET TRAVERSE

when driving my vehicle with the air condition on after about 25 minutes, the audio system completely goes out. no sound from the stereo, the backup camera alert, the blind spot alert, the "clicking" sound from the blinkers, all chimes, everything. The mechanic looked at the car and stated that this is a result of the condensation from the HVAC system entering the Active Noise Cancellation (ANC) module through the module vents. He stated this should have been a recall as it is an extreme safety hazard as it prevents any audio alerts of the blind spot or backup camera warning systems. He states the ANC module should be replaced and a secondary shield should be installed to prevent this in the future. The sound eventually comes back once the condensation dries up but once the Air condition comes back on again shortly all the sounds go out again.