NHTSA Complaint #11596452 — 2017 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11596452
Vehicle	2017 HYUNDAI SONATA
Component	ENGINE
Date of Incident	June 16, 2024
Date Filed	June 25, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	UT

Consumer Description

Have problem with high oil consumption which caused carbon deposits to burn valves. I was driving on the highway when engine light came on the car lost power and stalled on the road. At highway speeds that could have caused a collision with traffic. The car was bought at a dealer with 35000 miles on it when I started to notice a slight problem. The car now has 88500 miles on it and has gotten worse. The dealer said it needs a new engine which Hyundai has denied. The dealer said too many mile’s between oil changes but all maintenance has been done when needed at the dealer and Big-O. I have noticed online many complaints with the same problem. I contacted Hyundai have case #23502874 Cost to repair $9743.94 at dealer

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