NHTSA Complaint #11596437 — 2018 KIA FORTE

The contact owns a 2018 Kia Forte. The contact stated that while the vehicle was running, the check engine warning light illuminated. There was an abnormally loud roaring sound detected while accelerating. While depressing the accelerator pedal, the vehicle was slow to respond while shifting or reversing. The contact stated that the vehicle failed to shift to second gear. The vehicle was taken to an independent mechanic, who determined that the failure was due to the electrical solenoid, P337, shift valve, and transmission. The contact called the local dealer, where an appointment was scheduled; however, the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 143,000.