NHTSA Complaint #11596133 — 2020 ACURA MDX

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11596133
Vehicle	2020 ACURA MDX
Component	ENGINE
Date of Incident	September 1, 2023
Date Filed	June 24, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

Persistent Idle Start issue not being addressed by the Acura dealership despite multiple trips to the dealership with the same issue. My SUV intermittently shuts down in the middle of busy intersections leaving me at great risk for a crash and bodily harm. There is a Service Bulletin issued in January 2023 by Acura admitting to the issue and it shows how Acura will resolve the issue for affected vehicles. Unfortunately Acura is not following their own Service Bulletin, and a recall of these vehicles needs to be issued to address the affected vehicles. I am requesting the NHTSA to take immediate action and issue a recall for this known idle start issue that is putting many Acura drivers at increased risk for bodily harm.

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