NHTSA Complaint #11596012 — 2022 FORD MAVERICK

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11596012
Vehicle 2022 FORD MAVERICK
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

In early April 2023 I opened my driver’s side door and the inside of my 2022 Ford Maverick was wet from the headliner down to the carpets. There WAS condensation throughout the interior of the vehicle even though the Repair Order stated there was none. The inside of the vehicle was damp. All windows were closed tightly. The headliner, back seat, front seat, carpets, and all the interior was damp. I had a book on my back seat that was damp and the pages were curled. There was MOLD underneath the floor mats. I contacted a MOLD specialist who stated that it is impossible to effectively rid a vehicle of MOLD. He stated that MOLD spores are in every crevice of the truck and it WILL return. On April 6, 2023 I took the truck to The Ford Store where I purchased it. There was 1294 miles on the odometer. They could not find the leak. My vehicle was there for several weeks and the interior was completely torn down from the headliner to the carpets. The Service Department finally said that they located the leak area and repaired it. The dealer guaranteed in writing that the MOLD was gone. On June 23, 2024 (today) I was getting ready to take the truck back to The Ford Store for tomorrow’s appointment. They will be addressing the three recalls. I just noticed MOLD under the mats again. The MOLD is on the floor board and is crawling up the footwells under the rubber mats. There is also MOLD on some of the plastic material close to the floor boards. My health and the health of all passengers who have ridden in my vehicle for the last 14 months have been and continue to be at risk. I have been contacted by other Ford Maverick owners who have experienced the same issue. The Ford Maverick Truck Club has many posts about leaks and subsequent MOLD issues.

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