NHTSA Complaint #11596011 — 2017 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11596011
Vehicle 2017 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

While driving on the highway the car stopped .. it was towed to Hyundai as it is still under warranty and ultimately we were told it suffered "catastrophic engine failure" I was also told that a new engine would not be covered. When I asked why I was instructed to give maintenance records which I did. It was denied BEFORE they asked for records. I have been going back and forth with Hyundai and the reason they have given me is an exact effect of their ongoing issues with the THETA II- GDI engine. I have compiled so much research regarding the defect and Hyundai stopped responding to me when I asked them the difference between my car's engine and those that Hyundai knowing delayed recalling and the thousands of same engines that have determined as defective. This has been going on for months and I am not going to let it go and there is a growing petition for another investigation to be opened. Hyundai deliberately delayed recalling a known defect that has affected thousands of vehicles and it is shameful they are playing games. I have an enormous file of data that would indicate the 2017 Sonata Theta II is just as defective as all the others and that their own mechanics have gone on the record admitting that an oil blockage from metal shavings will ultimately cause a catastrophic failure. I have emails from Hyundai and Texts from dealer on cost. I am checking with my attorney to see if they can be shared.

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