NHTSA Complaint #11595965 — 2021 HONDA CR-V

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11595965
Vehicle	2021 HONDA CR-V
Component	STEERING
Date of Incident	June 6, 2024
Date Filed	June 23, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

When turning the vehicle to the left, the electronic system freezes the steering requiring a substantial "jerk" of the wheel to come out of the turn. Obviously, having to overcorrect the steering has bad potential outcomes. The Honda dealer described it as a failed electronic steering unit. There were no warnings. The vehicle has 50,000 miles. Parts are on back order and we have no idea when it will be repaired. The local Honda dealer that has the car is Fred Anderson Honda, 330 Woodruff Rd, Greenville, SC 29607 864-565-7535

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