NHTSA Complaint #11595883 — 2013 FORD TAURUS STEERING

Complaint Details

ODI Number	11595883
Vehicle	2013 FORD TAURUS
Component	STEERING
Date of Incident	June 6, 2024
Date Filed	June 22, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

Was driving and my electrical power assist came on and I ran off the road twice because I had no steering. So I eventually got it home and called Ford and talked to a rep and they said there is a recall but it is VIN sensitive. But of course my vin wasn’t one in the recall. Which is crazy because it has all the symptoms as the recall but won’t cover mine. I could have been really hurt as well as my daughter and it’s just crazy if there’s a recall then it should cover all the vehicles with in the year and model. Not just certain ones especially when I have same exact symptoms as recall

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