NHTSA Complaint #11595825 — 2013 FORD ESCAPE

The contact owns a 2013 Ford Escape. The contact stated while driving at various speeds, white smoke was coming from the front of the vehicle. The contact inspected the vehicle and became aware that coolant was leaking into the engine compartment and evaporating, causing the white smoke. The vehicle was not repaired or diagnosed by an independent mechanic or local dealer. The contact related the failure with the NHTSA Campaign Number: 12V431000 (Engine and Engine Cooling); however, the VIN was not included. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 150,000.