NHTSA Complaint #11595817 — 2023 CHEVROLET TAHOE

On 5/27/23 I purchased a new 2023 Chevy Tahoe RST with a 6.2L V8 engine. On 5/28/2024, between 5 and 6pm (rush hour) I merged onto State Highway 32 in Maryland. I accelerated to match the speed of traffic and moved to the far-left lane. I was traveling between 60 and 65 MPH when my vehicle shifted into neutral by itself. I was unable to shift the vehicle back into drive. There was no shoulder on the left, so I had to coast through 2 lanes of traffic moving at a similar speed to reach the far-right lane. I could have very easily caused an accident, injuring myself or others. After successfully pulling off onto the shoulder I was still unable to move out of neutral. I had to shut off my engine and restart the vehicle to shift it into drive. I was unable to recreate the failure and safely made it home. In the days following the incident, I began to hear a clicking sound when I accelerated. At no time did a check engine light turn on and my OnStar vehicle report showed my Tahoe was in good health, including the engine. I brought the vehicle to Criswell Chevrolet on 6/14/24 to service the vehicle. I was told later that afternoon that my vehicle required a brand new engine. The vehicle and engine are available for inspection upon request. I was awestruck that a brand new vehicle with 19,000 miles could possibly need to have the engine replaced. While conducting online research, I see that other 2023 Tahoe owners have had a similar experience.