NHTSA Complaint #11595744 — 2015 RAM 1500

The contact owned a 2015 Ram 1500. The contact stated that while hauling a 2018 Jayco Hummingbird at 50 MPH, the "Low Voltage Battery" warning message appeared on the instrument panel. The contact immediately pulled over and exited the vehicle as white smoke began to emit from underneath the hood. The smoke quickly turned into flames as the contact attempted to extinguish the fire with a fire extinguisher. The contact used a total of three fire extinguishers in an attempt to extinguish the fire; however, the fire returned after each attempt. With the assistance of a fellow motorist, the contact managed to pour water over the entire engine which finally extinguished the fire. The authorities arrived at the scene and performed a thorough inspection of the vehicle to ensure that the fire was extinguished. A police report was filed. The contact suffered severe mental trauma as a result of the incident. The vehicle was initially towed to an independent tow yard but was later placed in the possession of the contact's insurance company. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle was deemed a total loss as a result of the fire. The failure mileage was approximately 122,000.