NHTSA Complaint #11595330 — 2020 JEEP COMPASS

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11595330
Vehicle	2020 JEEP COMPASS
Component	UNKNOWN OR OTHER
Date of Incident	January 1, 2024
Date Filed	June 19, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

The Screen went black and the rear view camera does not come through. The rear view visibility is limited because the screen does not work. I am unable to turn on any heated seats/ steering wheel, change temperatures, change radio stations or anything that relates to using the screen. There was no warning messages. It started by slowly losing color and one side of the screen until it went completely black. I replaced both batteries with no repair to the screen/ back up camera.

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