NHTSA Complaint #11708267 — 2020 JEEP COMPASS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11708267
Vehicle	2020 JEEP COMPASS
Component	ENGINE
Date of Incident	December 22, 2025
Date Filed	January 2, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

My vehicle’s engine has shut off completely in the middle of the road TWICE, both on busy highways. The first time, I was turning left and the engine shut off as I was turning into oncoming traffic and was stuck in the middle of two lanes. Second time, I was stopped at a red light and the engine shut off again. Once the car is turned off and back on, the light for the Auto Stop/Start came on and said to service the Stop/Start feature. The first incident, I had the car brand new for maybe a week. The second incident just happened last week.

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