NHTSA Complaint #11595288 — 2020 HONDA CR-V HYBRID

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11595288
Vehicle 2020 HONDA CR-V HYBRID
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I received notification from Honda of a recall on my battery cable harness. The defect increases the likelihood of a fire during a crash. The notification was revevied in January so I called to make an appointment to have it repaired. I was told the part was not available and to call back in 30-days. I contacted another dealer in my area and they told me the same thing. I've been calling every 30-days and get the same response, "call back in 30-days." The notifiation states if I can't get the repair done within 60-days of trying to make an appointment, I could file a complaint with your agency. Therefore, I'm doing just that. It's been almost 5 months.

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