NHTSA Complaint #11595086 — 2013 KIA SOUL

The contact owns a 2013 Kia Soul. The contact stated that while the vehicle was serviced for routine maintenance, the independent mechanic became aware of excessive oil consumption. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was not diagnosed since the contact refused to pay for the diagnostic test. The contact was informed that the vehicle was out of warranty and was not under a recall for the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.