NHTSA Complaint #11594915 — 2007 HYUNDAI VERACRUZ

The contact owns a 2007 Hyundai Veracruz. The contact had received an unstated recall notification in 2021 for a failure with the engine. The vehicle was taken to the dealer however, the diagnostic result was undisclosed. The contact stated that he was informed by the dealer that the vehicle was repaired. The contact stated that the failure persisted. The contact inspected the vehicle and became aware that oil was still leaking into the cylinder. There were no warning lights illuminated. The vehicle was taken to the dealer where the vehicle was diagnosed and determined that oil was leaking into the cylinder and on the alternator. The vehicle was repaired but the failure persisted. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 200,000.