NHTSA Complaint #11594794 — 2018 KIA SPORTAGE

The contact owns a 2018 Kia Sportage. The contact stated while driving at various speeds, the vehicle was shuddering. Additionally, the contact became aware that the engine oil level was low, and the dipstick was dry. The check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed that the piston rings and engine needed to be replaced. The vehicle was not repaired. The vehicle was later taken to an independent mechanic where it was also diagnosed and determined that the piston rings and engine needing to be replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 107,000.