NHTSA Complaint #11594742 — 2013 RAM 1500

The power steering on my 2013 Ram truck went out - a warning light indicating power steering fault - service power steering. The vehicle was fine when parked in driveway & came out next day and power steering was gone. The vehicle was towed to a dealership and four days later we were told the fix would cost ~$3600 but the part required to fix it was on backorder and they had no idea how long it would take to get the part. Dealership suggested we contact FCA customer service to see if they would/could expedite shipping the part - I'm still waiting to hear back from them. The vehicle only has 44K miles on it - the truck has been sitting at the dealership for 3 weeks; no idea when they will be able to locate the part and when we will get our truck back. 44K miles and it is inoperable.