NHTSA Complaint #11594434 — 2018 FORD F-150

The contact owns a 2018 Ford F-150. The contact stated that while driving at 45 MPH, the vehicle lost braking capability. The vehicle was placed in Manual Mode. The low power steering fluid message was displayed. The contact was able to pull into a gas station to purchase power steering fluid. The contact added power steering fluid; however, while the vehicle was parked, the power steering fluid leaked out of the vehicle. The vehicle was towed to the residence. The contact stated that the failure was due to a failed seal and that the master pump had leaked from the rear seal. The contact called the local dealer, who referred him to the manufacturer. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact that the vehicle was not covered under a recall. The failure mileage was approximately 132,401.