NHTSA Complaint #11594414 — 2023 FORD MAVERICK

The contact owns a 2023 Ford Maverick. The contact stated while driving 15 MPH in hard rain during the day, he was unable to see out the front windshield. The contact stated that the windshield was blacked out. There were no warning lights illuminated. While cleaning the windshield, the contact noticed scratches going vertically and diagonally in the driver's view. Additionally, while sitting in the driver's side front seat, the contact noticed that the dark blue dashboard was reflecting on the windshield, making the windshield appear to be darker. The contact called the local dealer and was informed there were no recalls on the windshield. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 10,000.